Northbrook Court FAQs
GENERAL INFORMATION
Monday–Saturday: 11AM–7PM Sunday: 11AM–6PM
847.498.5147
1515 Lake Cook Road, Northbrook, IL 60062
Exit 52 from I-294
Northbrook Court is approximately 25 miles from downtown Chicago.
Yes, mall walkers are welcome at Northbrook Court within the hours of 9AM - 7PM every day.
All job openings are found on our jobs page. You will find a list of available positions at the mall with descriptions of the job and its requirements, as well as information on how to apply.
For the comfort and safety of all guests, pets are not permitted in the mall. Service animals, as defined by law, are welcome and must remain under control at all times.
Smoking is not permitted
No
Please visit the Chicago North Shore Convention & Visitors Bureau website
Please visit the Chicago North Shore Convention & Visitors Bureau website
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
Lower level, by Louis Vuitton and between the AMC Theatres and LEGO Upper level, next to Forever 21
Lower level, near AMC Theatre and by Louis Vuitton
In each bathroom (men’s and women’s) for baby changing stations
Northbrook Court offers a nursing lounge in the Women’s bathroom on the upper level next to Forever 21.
Northbrook Court offers seating areas throughout the shopping center. There are also tables and chairs available near the treehouse play area.
SERVICES
Yes, there are two Children’s Play Areas: Northbrook Play, located on the upper level near the glass elevator, and The Tree House Play Area, located on the lower level by AMC Theatres.
There are three designated rideshare pick up locations at Northbrook Court: Rideshare location A is at the mall entrance closest to California Pizza Kitchen. Rideshare location B is at the mall entrance closest to Di Pescara. Rideshare location C is at the mall entrance between Neiman Marcus and Arhaus.
Yes, AMC Theatres is located at Northbrook Court
No
No
No
No
No
No
No
Northbrook Court does not have a designated taxi service location
No
Yes. Please contact the Security Office at 847-498-5147
Yes. Please contact the Security Office at 847-498-5147
Please contact the Security Office at 847-498-5147
No
No
STORES & DINING OPTIONS
Yes at PF Chang’s and DiPescara. Weather permitting
Yes. Please contact the restaurants
PARKING & VALET
Parking is free, and there are more than 3,500 spaces available for guests and employees.
Yes, there is local parking.
No
Yes, there are Volta electric vehicle charging stations in the parking lots outside each main entrance.
No
SECURITY
847.498.5147
Northbrook Court’s Lost & Found is at the Public Safety Office on the lower level next to Shopper’s Find
Yes. Please contact the Security Office at 847-498-5147
Yes. Please contact the Security Office at 847 - 498-5147
Yes. Please contact the Security Office at 847-498-5147
AMENITIES
Yes. Please contact the Security Office at 847-498-5147
No
Northbrook Court has an elevator located in the Shopper’s Find court. Additional elevators are available at H&M, Shopper’s Find, and Neiman Marcus.
No
The ATMs are Northbrook Court are located on the upper level near Tony & Bruno’s.
No
No
MALL FEEDBACK
northbrookadmin@bpretail.com 847-498-5147